Service Marketplace is the place to bring together all Catalyst related services.
Each Marketplace participant will be entitled to register for 2 types of accounts:
Ser vice provider accounts and customer accounts.
For service provider accounts: have the right to post Catalyst related services that his/her individual/organization can provide. Suppliers must ensure the quality of service they provide to improve their reputation and increase service orders.
For customer accounts: there are features of service ordering, service evaluation, supplier evaluation, payment, refund request….
Marketplace will deduct a connection service fee from the Service Provider's revenue. This revenue is used by Marketplace to operate the platform and market to customers in need.
Service packages will be set at prices from 5USD-100USD (+ service fees incurred (if any)).
The purpose is to provide Proposer support services, CAs can perform their tasks more conveniently at a more favorable cost.
Services provided in Marketplace:
For example: (service packages will be provided by service providers based on their skills, experience, and abilities)
<u>Services for Proposer</u>
- Proposal writing service in English, Japanese…
- Service of translating challenges, announcements from Catalyst.
- Translation service of sample proposals (funded in previous funds)
- Consulting service on how to write a standard proposal.
- Service of creating videos to introduce the project to the Community.
<u>Services for CA</u>
- Proposal translation service into local language
- Translation service of reviews into English.
- CA skill training service
- Service to review CA assessments before submitting to Catalyst.
<u>Logistics services for funded project</u>
- Website design service
- Programming service
- Smart contract service
- Financial advisor service
- Community building service
- Project marketing service
<u>Other services</u>
- Catalyst related knowledge training service
- Cardano blockchain knowledge training service
- Blockchain knowledge training service
- Translation service on request.
……
This proposal helps to connect skilled people with proposers, CAs who lack skills and experience.
This helps to increase the quality of Proposal, the quality of CA's assessment.
New members who want to become Proposer, CA will also join more boldly by using support services from Proposers, CAs, and experts with good skills on Marketplace.
It may be difficult to manage the quality of the service that the provider provides in the beginning.
However, we will apply reputation scoring, service quality score for customers (proposer, CA…) to evaluate after using the service. Suppliers who are underestimated (1 star, 2 stars) will be reminded, and must have solutions to improve their service quality. If the rating continues to be low, Marketplace will restrict the display of that provider's services.
We will create policies and regulations on service provision and customer complaint handling to ensure good quality.