Please describe your proposed solution
The development and delivery of the NEWM Studio “Artist Account Setup Assistant” feature will enable NEWM to more rapidly onboard new artists onto the platform and significantly decrease the “time-to-release” for our new users by providing a much improved user experience during the user flow immediately following new account creation. Once an account is created in NEWM Studio there are several important steps to complete an artist’s profile and account setup that must be done before he or she can distribute his first track. These include:
- Identity verification
- Wallet creation and/or connection
- Wallet fund population
- Streaming outlet artist profile information input
Currently, after an artist creates his or her profile, the product does not have a guided setup user flow enabling the artist to complete all of these critical steps in a seamless flow. Our proposed solution would be to implement a solution similar to those common across other software products with a guided flow and popup modals prompting the artist to complete these critical steps as soon as the new account has been created so that the artist can immediately begin distributing their music.
To demonstrate our impact, we will track key metrics such as the number of new artists that are onboarded utilizing the assistant and the average time between account creation and the release of a new artist’s first track, and we will also conduct continuous user research and feedback collection initiatives to identify new areas to reduce friction during the account creation and setup processes.