Please describe your proposed solution.
Summary
This proposal outlines the implementation of a secure and efficient Hotel Guest Identity Verification and Check-in system using Cardano blockchain technology. Leveraging the robust features of Cardano, we aim to enhance the guest experience, streamline hotel operations, and ensure the highest standards of data security.
Objectives
- Enhance Guest Experience: Simplify the check-in process, reduce waiting times, and provide a seamless and secure experience for hotel guests.
- Improve Operational Efficiency: Streamline hotel operations by automating the check-in process, reducing paperwork, and minimizing manual errors.
- Ensure Data Security: Leverage Cardano blockchain's features to enhance the security and privacy of guest information, protecting it from unauthorized access.
System Overview:
Our proposed system will utilize the Cardano blockchain to store and verify guest identity information securely. The process involves the following key components:
- Guest Registration: Guests will submit their identity information during the reservation process or upon arrival. This information will be securely stored on the Cardano blockchain, ensuring immutability and integrity.
- Blockchain-based Identity Verification: Utilize Cardano's smart contract capabilities for identity verification. Guests will present a QR code generated from their secure blockchain identity, reducing the need for physical identification documents.
- Check-in Process: Automate the check-in process by integrating with the hotel's management system. Upon successful verification, guests will receive their room keys digitally, further streamlining the check-in process.
Benefits for Guest and hoteliers
- Security: Cardano's blockchain ensures the highest level of security for guest information, protecting it from potential breaches.
- Efficiency: Streamlined check-in processes reduce wait times, enhancing the overall efficiency of hotel operations.
- Enhanced Guest Privacy: Guests can have confidence in the privacy and security of their personal information through decentralized identity verification.
- Reduced Costs: A more efficient check-in process reduces the need for manual labor, paper-based documentation, and associated operational costs.
Benefits for Cardano
Implementing a Hotel Guest Identity Verification and Check-in system on the Cardano blockchain aligns with the industry's growing need for secure, efficient, and privacy-focused solutions. We are confident that this proposal will not only elevate the guest experience but also set a new standard for data security in the hospitality sector. This Guest Experience application can be a catalyst in increasing adoption of Cardano.
Key Functionalities
Current Scope
- Online check-in
- Kiosk check-in
- Payments
- Online Check-out
Future Scope
- Guest Messaging
- F&B ordering
- Services Ordering
- Guest Feedback/survey
- Booking engine/integration
Steps for Current Scope
- Receive/retrieve reservation details with contact information
- email/sms/whatsapp user with link to pre-check-in
- User open link, mobile responsive web site open
- Display hotel name, image, address with check-in and check-out date
- User see reservation summary and options to actions like
- Pre-check-in
- Early check-in
- Upgrade room
- Other Service request
- Message/Contact, also integrated with whatsapp
- Property amenities
- Property policy and rules
Pre-check-in process
- Contact details validation/confirmation
- Identity card copy upload and consent
- Photo capturing
- Payment details capturing - if not available, and charging if required as per policy
- Generate key code and room number confirmations
On Guest arrival at property, two options depending on property tech
- Use directly QR code or PIN to open door lock
- Use QR code or PIN on Kiosk to collect room key
Application of Cardano Blockchain
- Pre Check-in identity verification - Self Soverign Identify of traveler
- Payment of stay or required deposit - ADA payment option
- Room Key code generation - Smart Contract/QR Code/Unique ID