Please describe your proposed solution
Introduction
We recognize that vehicle service records are often unreliable, fragmented, and susceptible to fraud. This creates significant challenges for car owners, potential buyers, and service providers, leading to distrust in the used vehicle market. By addressing these challenges, we aim to enhance the credibility of vehicle histories and improve transparency in the automotive sector.
Company Overview
Europe’s largest car dealer.
Founded: 1924 by Emil Frey in Zürich, Switzerland.
Structure: Emil Frey operates within four key business areas:
Einzelhandel (Retail): Focus on sales of various automotive brands, ensuring brand uniqueness and customer satisfaction. They offer a complete online car purchasing experience through Emil Frey Digitale-Autohaus since early 2020, facilitating sales, leasing, financing, and insurance services online.
Import: Exclusive importer for brands like Mitsubishi, Subaru, and newer entries like GWM (ORA and WEY).
Teile und Logistik (Parts and Logistics): A comprehensive parts specialist offering efficient logistics, individual service, and a wide range of automotive parts and accessories. This includes services for contract dealers, service partners, and independent workshops.
Services: This includes back-office support, financial services, and insurance options, enhancing the complete automotive service ecosystem.
Operational Scale:
Locations: Presence in Switzerland with 14 importers and a network of 1,250 retailers and operates at over 100 locations across Germany.
Employees: Approximately 22,000 employees in total.
Vehicles: More than 10,000 vehicles instantly available, combining both new and used cars.
Annual Revenue: Exceeds €15 billion
Business Strategy and Market Position:
Digital Transformation: Significant emphasis on digital solutions for car sales, which caters to changing customer expectations towards online services.
Customer Focus: Aims at providing a full-service experience around vehicle ownership, from purchase to maintenance, and from financing to insurance.
Concept
Objective: To innovate vehicle service record management by leveraging blockchain technology for transparency, security, and immutability, starting with an MVP focused on tokenizing 40,000 vehicles.
Project Overview:
Background:
- In collaboration with Emil Frey, this project aims to revolutionize vehicle documentation by integrating blockchain technology to ensure service records are tamper-proof and easily verifiable.
Tokenization Process:
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Digital Asset Creation: Each vehicle within the pilot project will be tokenized, creating a unique digital identity on the blockchain, correlated directly with the Vehicle Identification Number (VIN).
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Implementation:
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a) Every tokenized car will be issued a QR code, replacing or supplementing the traditional paper-based or digital service book.
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b) This QR code, when scanned, will link to an online portal displaying the vehicle's service history, accessible by potential buyers, service providers, and the vehicle owner, ensuring transparency.
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c) Service partners will utilize a dedicated mobile application to scan QR codes and log service entries. Each entry creates a new transaction that updates the service book's current state. The system maintains an immutable audit trail by retrieving historical data from previous transactions.
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d) To ensure legitimacy, all entries must be made by users verified through Decentralized Identifiers (DIDs). This verification system guarantees authenticity and prevents unauthorized modifications to the service records.
Technology Utilization:
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Blockchain Choice: Assuming the use of a suitable blockchain (like Cardano for NMKR API), the tokens representing each vehicle will be minted, ensuring each car's digital twin on the blockchain is unique and secure.
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Leverage NMKR's API:
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Token minting: Creating vehicle tokens upon vehicle registration into the system.
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Immutable Entries: Logging service records onto the blockchain, ensuring each maintenance or repair entry is timestamped, unalterable, and attributed to verified service providers.
Scale of Pilot:
- Tokenization of Vehicles: A budget of 80,000 ADA will be allocated to cover the costs associated with minting tokens for 40,000 vehicles.
Benefits:
- Increased Trust: Enhance trust among buyers and sellers by providing an immutable record of vehicle history.
- Operational Efficiency: Streamline service documentation for Emil Frey's workshops, reducing administrative overhead and potential for human error.
- Market Differentiation: Position Emil Frey as a pioneer in adopting blockchain technology in the automotive sector, potentially attracting tech-savvy customers and partners.
Phases:
- Proof of Concept: Initial phase to tokenize 40,000 vehicles, testing the system's functionality, security, and user acceptance.
- Full Implementation: Upon successful POC, expand to encompass more vehicles within Emil Frey's inventory, potentially integrating with other digital services like sales or financing.
Future Scalability:
- Explore further blockchain applications like vehicle title transfers, warranty claims, or even integration with smart cities for traffic management or automated toll payments.
Conclusion:
This proposal outlines a pioneering step towards modernizing vehicle management systems using blockchain technology. By starting with service records, Emil Frey not only enhances the credibility of its vehicle data but also sets the stage for a digital transformation in vehicle lifecycle management. This initiative could serve as a model for the automotive industry, showcasing the practical applications of blockchain beyond cryptocurrencies.