Please describe your proposed solution.
[1] UNFCCC Report [2] Meaningful Brands 2021 - Havas Group.
Blockchain can truly become a force for good.
In this proposal, we ask for your investment in new social technology infrastructure development that will enable us to create true social impact through conversational interaction design, a new front-end approach to digital product design for web2 and web3.
A little background
I got funded for F6:In-wallet onboarding for Adaholders. This design research exposed so much more potential, but we have to remediate our front-end interfaces from pages to digital conversations to enable this potential. Using our page-based medium for the Internet was ok, but for blockchain, it becomes an innovation blocker.
Illustration of the digital conversations/chat-like approach.
A Social Appstore that deploys good around the world
Imagine an Appstore that does not focus on functional benefits, like our walled garden Appstores do, and extend this utility approach with a new type of social app tailored to personal and collective benefits. Recent research shows [2 - p20] that businesses struggle to look beyond their practical product and services. Mainly because of their focus on their products & services all day long and the emotional barrier we put in place between business and private. [see proposal image]
Social App Pilots (ideation, less is more)
Social apps use a chat-like interface to interact with an individual based on needs and personal or collective development goals. These Social Apps can be downloaded in a piece of client software in later iterations (decentralize the software agent), but we will use a front-end stack only for the MVP.
Two Social Apps
Personal - Ikigai - Your reason for being (work with Littlefish)
Personal - Personal Brand, 36 questions of self-understanding (Professors Gary & Brent, permission to use their names.)
The second is a reconfiguration of the first, showing the potential of Conversational UI Toolkit.
Please describe how your proposed solution will address the Challenge that you have submitted it in.
Measure and track Social Impact is a challenge in itself. Businesses use R & D all the time, but when it comes to Social Innovation, we seem to revert to experiments.
We chose this challenge because Monetizing Digital Storytelling is our core premise.
Once the first Social App emerges, we can ask people how they feel or trigger a sentiment side-story. By letting users consent and anonymize their data, we can get a tangible overview of inner and collective development goals. This sentiment data gives direction to develop new Social apps or improve existing ones.
Speed up Social Innovation through conversational software.
Conversational Interaction Design lives between chatbot and webdesign, and is a manual design approach at first. We remove interpretation of text input, and replace it with a visual interface. We bring in the eyecandy from webdesign, so a digital storytellng stream emerges.
Changing content in social apps is far easier than in our page-based counterparts, with often requires to redesign the whole page-based flow,. So speeding up Social Innovation through software is another reason we chose this challenge.
A Social Design Academy project.
SDA coordinates this project in live classes. We believe we can systemize social impact by Humanizing and Democratizing software design using a public interest technology mindset. Our core philosophy is that our software got us in the mess we are in today, and it can get us out.
Read more in our Gitbook or join our SDA Discord.
"The future is already here; it's just not evenly distributed." is one of my favorite quotes.
What are the main risks that could prevent you from delivering the project successfully and please explain how you will mitigate each risk?
Conversational UI Toolkit turns parts into assets.
There are many moving parts, but we also have a lot of eyes and expertise in the ecosystem; using live classes is our magic bullet. By focusing on modules, and a chat-like approach for Social Apps, we also remove a lot of feature bloat you see in software today. Concentrating on one task completion at a time, we create a focus for design, development and the user.
Conversational Interaction Design reduces a lot of complexity, and using a Conversational UI Toolkit approach, we can leverage and focus our energy and effort.
Breaking the system down into product segments and modules
Using a First Principles method on Social Apps, we can extract Conversational Modules. (Check our Task Reward Budget for a specified / more visual overview)
E.g., an Ikigai consists of four questions. By breaking main questions down into sub-questions, we lower the barrier for people to think about their reason for being.
I have been using Ikigai in workshops since 2019, and some people are intimidated by these highly personal questions. Providing people with a Social app that keeps them on track, and holds their answers in a private data vault, can help many people overcome mental blocks. Compounding little insights, even answering questions differently over multiple days, is valuable. (Out of scope, but exciting: This just might create a whole new approach to mental health as well, as your data is not directly known to the service provider, you answer to yourself really.)
The power of conversational modules
Let's imagine we can break down an Ikigai into 12 questions, which still means 1 question module, and an 'Experience manager' component (simple schedular) that will manage a schedule to user choses. (E.g., Ask people 1 question a day just before bed time or in the morning.)
In short; A Conversational UI Toolkit that consists of product segments, components, and conversational modules, helps us leverage our potential. A 'Lego toolkit for Digital conversations,' or Flutter for Digital Storytelling as Devs might call it, sets up a good mental model.
Looking back on our web2 profiles doesn't make much sense; we all must unlearn and relearn together.
Another mitigation strategy is to value willingness to learn over ego and status. Learning while doing is part, and staying humble is the path to success. If we want to build real social software a lot of our page-based design approaches don't apply anymore. What stays is a clean approach to html/javascript/css but we repurpose these technologies for digital conversations.
Avoid / Control wrong us of this novel technology
Social Design Academy will provide partners with a SDA Social Technology Stack License that can be used by organizations using a Design for Good Intent. The SDA license has to be created by SDA Partners, and gives us control over technology stack usage. We envision a Social Brand definition in the future, so we can govern use Conversational UI Toolkit for public interest technology.
Other cooperatives
We will also start reaching out to Social technology cooperatives here in Amsterdam; although the missing web3 collaboration heart might be missing, we only know if we try.