Please describe your proposed solution.
Profila’s ambition is to bring agency and sovereignty back to the individual in the protection and monetization of their personal data, preferences, sentiment, and insights. The old surveillance paradigm of marketing and customer relationships can no longer be sustained and something new must replace it. The key to this new paradigm is Zero Party Data; information and insights that come directly from individuals that is shared with third parties exclusively for the benefit of the individual.
The first step in creating this new paradigm is to determine what Zero Party Data will be
a) beneficial to brands in their efforts to match their products and services to an individuals’ need in an environment of trust and transparency; and
b) what questions or information needs to be captured by individuals to create these Zero Party Insights
Profila is building this new paradigm; Relationships will be consensual, transparent, and revocable, building trust by design with how the platform is built. A new data economy is needed to support such ambitions. An individual who can control access to their most precious insights will be a better (and happier) customer. A brand that can remunerate individuals to gain access to those insights will be able to market smarter, with more accurate segmentation, and more efficiently than they currently can. No more tracking, surveillance, or educated guesses based on algorithms. Instead that will be replaced with real insights using data science and drawing from the kinds of questions that really tell us about an individual; their true sentiment and preferences.
How do we aim to resolve this problem
In order to solve this problem, Profila will build, as part of our overall solution, two features under the names of “YouQ” (for consumers) and “Evergreen” (for Brands), we will build a zero-party self-discovery platform that will create a new data source that is more accurate, authentic, and valuable than existing resources. A better data source is essential to reforming the current surveillance paradigm and combined with other Profila tools and services, will ensure individuals have sovereignty over their personal data and how commercial and civilian organizations interact with them, for their benefit.
The first step in this journey is to seek funding for a Proof of Concept and deliver results for one market industry (travel) that prove the value of Zero Party Data and provides the ability to replicate the process and outcome for additional industry verticals.
How will it work?
In short, users will answer carefully crafted self-discovery quizzes in relation to a specific topic (e.g Travel). This rich data belongs to the individual and can be accessed by brands only upon permission of the individual. This will be the the beginning of the end of the surveillance data economy and the beginning of a new paradigm focused on the creation of Zero Party Data that the user is in total control of. No personal data in this Proof-of-Concept will be shared with any brand or 3rd party (beyond our implementation partners). General segmentation insights will be shared with participating brands and each participating members of the Cardano community will receive a personalized report of their insights and travel personas.
The solution we will design will have maximum scalability in terms of the number of self-discovery questions available, the categories/topics covered, and the amount of badges & achievements we will create to help them understand their progress. For brands, as the solution scales, the more penetrating the insights will be for their individual customers and their target segments.
The project will proceed in 5 separate stages:
Stage 1 – market analysis
Investigation market segmentation requirements in the Travel industry in order to understand the current state as well as an ideal future state
Deliverables
Understanding of the current stage of how the travel industry sees itself, how it segments its existing and potential customers, and how its marketing could be improved by integrating the genuine sentiment and preferences gained through zero-party data
Stage 2 – Creating category quizzes
Interpretation of findings in Stage 1 and implementation of a series of quizzes & questions
Deliverables
A series of quizzes intended to capture an individual’s sentiment and preferences on a variety of topics concerning travel. These might include such topics as:
· why I travel?
· day trips / weekend getaways
· long holidays
· accommodations
· transportation
· activities while traveling
· entertainment while traveling
· culture while traveling
· business travel
Stage 3 – Recruit Cardano community to participate
Recruit members of the Cardano community to complete the quizzes regarding their travel preferences as well as some basic demographic data for analysis purposes
Deliverables
Completed quizzes for at least 500 individuals; sufficient for our analysis
Stage 4 – Analysis and Reporting
Using data science tools, do an analysis of the quiz responses in light of the market segmentation requirements of the industry and to create insights for the individual
Deliverables
Reports for industry market segmentation & activation purposes
Reports for individuals on their travel persona and their preferences in comparison with others in the study
Stage 5 – Develop Repeatable Methodology
Consolidate lessons learned, tactics, etc into a replicable methodology to conduct similar investigations of other industry verticals
Deliverables
An actionable methodology & planning tools gleaned from this PoC and it’s lessoned learned, as a repeatable playbook for other industries
Please describe how your proposed solution will address the Challenge that you have submitted it in.
All major forces in the market are moving toward the kinds of solutions Profila is building. Third-party cookies will be phased out in the coming year or two, GDPR has been a major (if incomplete) attempt to give individuals agency, and repeated data abuse scandals are creating more awareness amongst individuals and brands as to current unsavory marketing tactics and the need for a new paradigm of the value of data created and controlled by individuals. That is the entire mission of Profila and YouQ/Evergreen will play a major part of our acceleration into the market.
This Proof of Concept is the first step to creating a robust MarketPlace for personal data and smart match-making between individuals with needs and wants, and organizations that offer products and services that could fill those needs. Only when individuals are the sole owner and gatekeeper for the most accurate, authentic, and valuable insights about themselves will the tide begin to turn against the current paradigm of surveillance, & tracking.
This proposal will build on the other Catalyst projects for Profila that have been funded in previous rounds, including projects for:
- Metadata - <https://cardano.ideascale.com/c/idea/350680>
- DApps & Integrations - https://cardano.ideascale.com/c/idea/382488 /<https://cardano.ideascale.com/c/idea/366908>
- Digital Identity (Atala PRISM DID Mass-Scale Adoption) - <https://cardano.ideascale.com/c/idea/367840>
- NFT Business Models - <https://cardano.ideascale.com/c/idea/368122>
These projects will provide the core infrastructure for allowing individuals to trust that Profila can process their personal data securely and provide them features to use their Zero-Party Data for their benefit. This proposal is the first truly consumer-centric project we will be implementing that utilizes the implementations supported by earlier Catalyst Funds.
What are the main risks that could prevent you from delivering the project successfully and please explain how you will mitigate each risk?
There are several risks that will take into account and mitigate during the project.
Engagement risk: in order to fulfil the promise of this project, we must successfully engage with the Cardano community in order to recruit at least 500 people to complete the travel quizzes we create. If we do not have enough participants the data models cannot be verified. We will engaged with Cardano community influences to advise us on how to best approach the community and get its buy-in to participate.
Privacy risk: the questions answered in YouQ and the insights available for brands represent the most personal of personal information. Profila must be able to safeguard these data and insights in a way that protects them and also the mechanisms to provide the exact insights an individual desires with the brands in their lives. For this PoC we are working with QuestionPro, the preeminent survey platform for research purposes. We will work with them to ensure that the privacy of participants is protected, and no third-party will have access to the data they produce via the self-discovery quizzes.
Data science & insights: there is always an inherent risk with data science as to the robustness and relevancy of the data. We will work with our technology and industry partners to mitigate this risk.
Business model risk: While we have every confidence into the robustness of the model, there will be a period where we will need to work closely with brands so that they can get the most out of the new Evergreen insights produced.